Road Side Assistance(RSA)

Your Pride… Our Assistance

Roadside Assistance Program is part of the TVS Shield Program. It is there to help you in case of a flat tire, dead battery or engine breakdown. We’ll also provide you with fuel if your TVS runs out of it (additional charges for the same). Please contact your nearest TVS Dealership for availability of Roadside Assistance Program in your city and enrollment information.

We are available 24X7 to assist you. Our roadside assistance representative will be there for you to provide fast, reliable service.

For assistance, Please call

Booking through toll free

Bookingthrough App

Bike Runnervisit to Location

Pick Up & Drop at doorstep

Service at TVS

Road Side Assistance Policy

Covered Period & Distance

Cover period is one year form date of RSA sale & covered distance up to maximum of 50 KMs (for 2 wheelers up to 250 CC) and 300 Kms (For more than 250 CC bikes). The Distance is measured from the breakdown location of the Vehicle to the nearest Authorized Suzuki Service Centre.

Contact details for availing RSA facility.

24 x 7 Roadside assistance facilities can be availed just by calling an Exclusive contact numbers 022-67347489 for all Suzuki c Two Wheelers up to 250 CC category and 022-67347490 for Suzuki Big Bikes (all bikes above 250 CC).

Cooling off Period

If RSA is purchased after new vehicle delivery, there would be a cooling-off period of 7 days i.e. RSA facilities can be availed only after 7 days of RSA policy purchased. For RSA policy taken along with the new vehicles, there is no cooling-off period.

Limitation of RSA service

EAI shall not be responsible for any delay or failure to provide the Services due to a Force Majeure events, such as Natural calamities e.g. floods EAI shall not provide services for vehicles that are used for the purpose of racing, rallying, motor-sports, or in any instance.

Road Side Assistance Policy

Complete peace of “Mind”

Assistance Over Phone

Flat tyre support.

Towing/ Transfer of the enrolled vehicle in case of major breakdown or accident to nearest HMSI authorized workshop .

24/7 - Nation Wide Coverage

On-site preliminary support for the jobs which can be done on-site.

Fuel Delivery Support (1 liter Free*)

Unlimited Service can be availed.